Agents may have enrolled some consumers in health coverage through HealthCare.gov for 2016 or 2017 without the consumers' permission, according to officials at the Centers for Medicare and Medicaid Services.
Officials at CMS, the agency that runs HealthCare.gov, talk about the allegations in a webinar slidedeck posted July 31, and in a memo sent to HealthCare.gov plan issuers July 31.
CMS is encouraging health insurers to review policyholder information, and to rescind any unwanted policies issued to consumers as a result of enrollments that appear to have been completed without the consumers' authorization.
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