WAUKESHA, Wis. - Call_Solutions.com, Inc. continues to expand, this time by acquiring Protocall Communications, a provider of outbound business-to-business telesales. Protocall Communications employs over 350 professionals and operates 173 workstations out of a 13,500 square foot call center in Laurel, Maryland . This is the twelfth acquisition for Call_Solutions, which...

ST. PAUL, Minn. - Deluxe Corp.'s printing facility in Salt Lake City received the 2001 Excellence in Lean Manufacturing Award from the Utah Manufacturing Extension Partnership. The award recognizes the company's achievements in quality, service and cost management. The Lean Manufacturing philosophy focuses on eliminateing waste and continuously improving activities...

WASHINGTON - CUNA President and CEO Dan Mica and NAFCU President and CEO Fred Becker will carry the credit union message to a summit of the nation's political, congressional, business and financial leaders that will include Federal Reserve Board Chairman Alan Greenspan. Mica and Becker will be delegates at the...

WATERTOWN, Conn. - Credit union vendors and trade associations have jumped on the Webinar bandwagon, but so have credit unions. Greater Watertown Federal Credit Union union will offer its members a free online training session on how to use Internet banking. The program will be presented by the CU's CEO,...

PHOENIX, Ariz. - The $1.5 billion Desert Schools FCU is utilizing the new Voice-over ATM and Inverse Multiplexing solution developed by Cisco to more efficiently utilize communication links between its operations center and 18 remote branch locations, and for network and e-com enhancements. Calence, Tempe, Ariz., will provide LAN/WAN network...

South Carolina Federal Credit Union, Charleston, has donated a total of $55,288 to the United Way. SCFCU made a corporate contribution of $11,500; employees raised the remaining $43,788. Employees increased their giving by 10% over last year and 100% of the employees contributed this year. METRO Credit Union, Warren, Mich.,...

SOUTHFIELD, Mich. - CenCorp said that credit unions with balances over $10 million in its Hi-Yield (overnight) account will receive a premium rate starting April 1. The rate is targeted to be 10 basis points higher than the rate on its standard tier. "CenCorp has avoided creating a `settlement' account...

RANCHO CUCAMONGA, Calif. - John Merlo, president/CEO of Premier America CU was elected chairman of the board of CU Direct Corp. Merlo has served as a board director since September 1998 and was chairman/treasurer until June 2000, at which time he became vice chairman. Diana Dykstra, president/CEO of Vandenberg FCU,...