Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.

Steward Health Care ultimately could be one of the largest hospital bankruptcies in U.S. history.

The study found that nearly three-quarters (71%) of companies do not provide internal communication staff guidance on when, where, or how to use the technology.

Employers should train supervisors on how to receive and respond to PWFA accommodation requests.

Pay cycles are a key consideration as we move into the new frontier of balancing work and mental health.

The biggest and smallest deals fail to garner the type of long-term success found in midsize, 'just right' transactions, ACORD reports.

Over half of the nurses surveyed said they would not be comfortable with using AI in their profession.

In a breakout session at the 2024 BenefitsPRO Broker Expo, a jam-packed panel, industry thought leaders discussed their challenges, backgrounds, stereotypes, opportunities, and the future.