"Consumers, which all the consumer groups say, need to shop around." -NAFCU Communications Manager John Zimmerman regarding comparisons between bank and credit union fees. "NCUA should not be deciding whether a credit union should authorize a board member to bring a grandson rather than a spouse." -Acting NCUA Chairman Dennis Dollar on the board's decision to issue a proposal for comment allowing credit union board members traveling on official business to bring a "guest" rather than a spouse. "The big difference will be the expanded team of talented financial institution consultants and tax professionals we will be able to draw upon to add value to our credit union clients." – Gene O'Rourke, president/CEO, O'Rourke, Sacher & Moulton on the company's merger with RSM McGladrey & Pullen "Even though credit unions are smaller more often in terms of size and personnel, they still have to do a lot of research to select an agency that will understand the credit union essence. Pay attention to the work the agency does before any of the creative is presented." -UNFCU Vice President of Marketing Debra Innocent on selecting a branding agency