AlwaysCare Benefits Inc. today announced results of its latest member satisfaction survey. The survey was conducted among AlwaysCare members who had used their dental or vision benefits in the 6 months prior to the survey.
Some highlights of the survey:
- 98 percent of members said they were satisfied with the care they received.
- 99 percent were satisfied with the customer service.
- More than 97 percent of members believe that their dental or vision program is worthwhile.
- Almost 98 percent of members agree that AlwaysCare materials provide the necessary benefit information.
- 96 percent of members would recommend AlwaysCare to a family member or friend.
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