Employers, it seems, are more pessimistic about their employees' situations than the employees themselves. A study from Towers Watson found that 65 percent of workers say changes made in their company as a result of the downturn has had an adverse affect on their workload. Almost 80 percent of employers saw the same effect. Nearly two-thirds of employers think the changes they've enacted in the company have negatively affected their workers' work-life balance, while only 44 percent of workers agree. And, almost half of workers say business changes have hindered their ability to manage work-related stress; 69 percent of employers agreed.
When it comes to the impact changes have had on the business however, employers may be turning a blind eye to issues in the company. Forty-one percent of employees say changes have had an adverse affect on quality and customer service, but only 17 percent of employers felt the same way. Just over one-third of employers said productivity has suffered, while 44 percent of employers say it has.
One thing workers and their bosses agree on, though, is that loyalty and commitment to the company has suffered. Forty-nine percent of employers said business changes have negatively affected their employees' commitment, compared with 47 percent of workers.
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