Almost all employees who take part in individual benefits counseling sessions say they better understand their benefits, according to Colonial Life. Forty-four percent say the sessions significantly improve their understanding, and 98 percent believe one-to-one benefits counseling is important, with 61 percent saying it is very important.
“With more costs and decision-making being shifted to employees, benefits communication and education is more important than ever,” says Randy Horn, president & CEO of Colonial Life. “These surveys clearly show that employees understand their benefits better after meeting with a personal benefits counselor. They also value the opportunity to discuss their individual benefits situation with a counselor.”
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