Ten seconds on the clock and the home team is just five yards shy of the game winning touchdown. The quarterback has seen this moment before. He knows exactly how the play should unfold, how each teammate should execute their role. Seeing no need for huddle or audible, his only words as he approaches the line are “Let's do this.”

His teammates have envisioned this moment, too. The running back knows exactly how he'll feint inside then dart left for the goal line. The wide receiver can see himself slipping between defenders to the back of the end zone. Each lineman has a vision, too, some planning for the run, others for a pass.

The ball is snapped. The home team makes a heroic effort, skilled athletes doing what they're trained to do. The quarterback drops back to pass looking toward the tight end he expects to see sprinting for the corner of the end zone. The tight end, assuming a run, is on the line blocking. The half back expects a handoff as the quarterback back pedals past him. The wide receiver, arms waving, watches in dismay as the defense sacks the quarterback to end the game.

An unlikely scenario to be sure—no team snaps the ball without everyone having a clear idea of the play. Each team member knows their assignment and how it fits into a unified effort. Sure teams occasionally miscommunicate, but that's the exception. Winning teams are focused, coordinated and aligned.

Yet this scenario plays out every day in benefit agencies across the country. Producers too often run their business without letting their teammates know what's important. Everyone may have a general sense of the mission (sell more?), but not on what they need to do to make it happen.

That's the finding of the Trailblazed Sales Project Study: 55 percent of producers whose business grew less than 20 percent over the prior year, and 60 percent of those whose business had declined during that time, had no business plan. Sales professionals enjoying substantial growth (20 percent or more) were twice as likely to have a business plan as their less successful competitors.

This doesn't mean the low- or no-growth brokers had no strategy, lacked the drive or were less capable than high-growth producers. They simply had no plan aligning and focusing their team. Was the agency seeking new clients or cross-selling to existing ones? Was it spending on marketing or cutting back? Everyone might be doing their best, but like a football team without a shared play, their efforts are too often wasted.

Every producer is quarterback of a team, even sole proprietors working from their home. The team may consist of family members, carrier reps, general agencies, friendly peers or the kid who does the website. They may not look like a team, but they need to act like one. And that's what a business plan can do. Plans are the huddle that coordinates a team's actions toward a shared goal.

Writing a plan doesn't have to be hard, but having one can greatly increase the chances of success. After all, whether you're playing football or selling, getting your people focused on the same play, meshing their talents and abilities together to achieve a shared vision is powerful. Teamwork matters.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.