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Meet the Broker of the Year finalists: Rina Tikia

As questions continue to loom around health care reform and its future remains uncertain, Rina Tikia, president of Tikia Consulting in Metairie, La., understands that her clients need a knowledgeable, dedicated partner more than ever.

By Amanda McGrory-Dixon | Updated on April 25, 2012
TikiaAs questions continue to loom around health care reform and its future remains uncertain, Rina Tikia, president of Tikia Consulting in Metairie, La., understands that her clients need a knowledgeable, dedicated partner more than ever. Leaving the office at 7 or 8 p.m. is not uncommon for her, she says, and clients are welcome to call her at any time, whether that happens to be during a late night or weekend.

“To be successful in this profession, you have to be very dedicated and have a good attitude,” Tikia says. “I’m available 24-7. I have never lost a client due to poor service.”

Of course, considering the ever-changing benefits environment, Tikia strives to stay current on all regulations and industry news. While there always seems to be a learning curve, brokers cannot afford to become complacent when it comes to knowledge, Tikia says. Employers still have a lot of questions surrounding benefits in relation to health care reform, and they rely upon their brokers to design the most effective plan that is compliant with all current regulations.

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