As employers are experiencing increased pressure to perform human resources services more efficiently and effectively, more employers intend to modify their HR structures over the next couple of years, according to an annual survey conducted by global professional services company Towers Watson.
The survey also reveals that respondents believe "shared services" are now considered the most valued and prevalent process for delivering HR services to organizations, and investment in HR technology is believed to hold strong and stable this year.
Forty-four percent of respondents report that they will alter their HR structures this year or in 2013, a jump from 28 percent in 2011. Nearly two-thirds of respondents that are anticipating changes say they want to increase efficiencies, and approximately half of respondents say they hope to capture synergies among processes and investments, improve quality and lower costs.
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