Employers who want to boost employee satisfaction with their benefits need to evaluate their employees' current benefits experience and identify ways to improve the process through more effective communications and education.
A new study by The Guardian Life Insurance Company of America shows a strong relationship still exists between an employee's benefits enrollment experience and their perceived value of the benefits that their employer offers.
According to the study, 70 percent of employees who were able to receive benefits communications in their preferred channels said they were very confident in their benefits selections versus just 57 percent of those who did not. Workers who were able to enroll in their preferred channel were significantly more satisfied with their overall benefits package (70 percent).
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