ING U.S.’s Retirement business hired Sam Ghazaleh as head of Investor Channel Sales for its Individual Retirement Markets.

Ghazaleh will lead a team responsible for providing phone-based guidance and support to both new and existing ING U.S. customers looking for help with their retirement savings and income needs, including IRA rollovers.

For the last year, Ghazaleh was vice president of Business Retirement Solutions for Great-West Life & Annuity, leading the new business unit focused on growing the company’s IRA, retirement income and education offerings to defined contribution plan participants. Prior to that, he was senior vice president of the Personal and Workplace Investing group at Fidelity Investments, where he held a variety of senior positions over the course of 13 years. Ghazaleh also brings experience as a former executive at Rollover Systems and from roles serving as a business management and strategy consultant. In addition, Ghazaleh served for five years as an officer in the United States Air Force.

Ghazaleh, who will be based in ING U.S.’s Windsor, Conn. office, will report to Rich Linton, president of Individual Retirement Markets for ING U.S. Retirement.