A few years back I was going through something personal. I was in desperate need of someone to talk to: someone who could provide me help and advice. And because certain things crept up at different times—not to mention my overwhelming fear of face-to-face interaction—email correspondence was the best course of action.
Of course I'm talking about talking to my doctor.
With my former employer, I was a Kaiser Permanente patient—and I have to say despite the negative perceptions at first—I loved it. It was the first time in my life that I really felt connected to network of health professionals. And it was a great deal because of their relationship with health technology.
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