SAN DIEGO – What a week. 

One of the best parts of my job is helping put together our conference every year. Sure, it's fun rubbing elbows with the various celebrities we bring to these events and, of course, the parties are a blast. But it's these three days of the year when I'm able to spend some quality time with the brokers actually working in the trenches, calming employer fears and navigating an increasingly tricky terrain.

I get some of the most raw feedback from both brokers and carriers, not only about our coverage, but about how business is, where it's going and what they're worried about.

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