Sure, it’s from a comic strip. About corporate life. But it still works—probably more than ever. And yet there’s so much of it we take for granted—or simply forget how little of it we used at the turn of the century.

Ten years ago, fax machines still dominated a lot of the business we do. In fact, I still remember our first Readers’ Choice survey eight years ago, and how counting though the faxed-in ballots became an exercise in archaeology, because if you wrinkled the fragile paper, or smeared the barely-there ink, it would be lost to history.

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