Technology might be a solution for a lot of businesses, but it also could be a problem — especially when it's outdated and inefficient.
A new survey from HealthEdge, a software vendor, shows health care payors are struggling with outdated tech solutions as they explore new ways to compete in the rapidly evolving health care marketplace.
The survey of more than 100 health care industry execs from across the country found a "growing desire among payors to evolve their businesses and adopt next-generation health care business models." But, at the same time, many respondents said their existing systems won't effectively support new plan designs, payment reform approaches and increased organizational transparency requirements as well as a number of other key goals.
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