CHICAGO (AP) — The online insurance marketplaces that are at the heart of President Barack Obama's health care overhaul struggled to handle the volume of new consumers Tuesday, the first day of a six-month open-enrollment period.
Federal officials said they were working to address the website problems as quickly as possible. People contacting the federal call center also reported long wait times.
"We have built a dynamic system and are prepared to make adjustments as needed and improve the consumer experience," Health and Human Services spokeswoman Joanne Peters said.
Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.
Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
