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Glitches hit New York’s exchange site

Unexpectedly heavy first-day traffic strained the website New York set up for residents to shop for health insurance under the Affordable Care Act, health officials said Tuesday as technicians worked on glitches that prevented some consumers from getting past the home page.

By Carolyn Thompson | Updated on October 02, 2013

BUFFALO, N.Y. (AP) — Unexpectedly heavy first-day traffic strained the website New York set up for residents to shop for health insurance under the Affordable Care Act, health officials said Tuesday as technicians worked on glitches that prevented some consumers from getting past the home page.

In the first two hours after going live, “the site received an overwhelming and unanticipated response of 2 million website visits, causing users to have trouble logging in,” a statement from the Health Department said. By about 5 p.m., the NY State of Health website had recorded 10 million hits.

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