Don't blame the website problems.
That's the main message from Enroll America, which said a lack of awareness of tax credits and limited visits to the exchange — not website problems — are the main barriers to health care enrollment under the Patient Protection and Affordable Care Act.
In its new survey, Enroll America — a nonprofit formed in 2011 to get the word out about PPACA — found that awareness over the subsidies and the law in general is still hindering the law's success.
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