Managers of the Massachusetts Health Connector system have hired Dell to fix the system they use to send enrollment files to carriers.
Massachusetts has run its own exchange for years, but its state-based Patient Protection and Affordable Care Act exchange has had technical problems.
CGI was supposed to create a system that could send official enrollment information files to participating carriers, but the system has never worked properly.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
