A Senate Democrat is trying to get Health and Human Services to warm up to the agents and brokers still trying to work with the public exchange system.
Sen. Mary Landrieu, D-La., has included two agent access bills in a package of Patient Protection and Affordable Care Act improvement bills she's introducing.
One bill, the Enhancing Access for Agents and Brokers Act, would create a dedicated telephone hotline for broker enrollment and policy questions; require HHS to post a director of exchange certified agents on the HealthCare.gov; and fix an agent identification issue that's plagued exchange agents for more than six months.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
