Consumers can use allegations of broker or insurance company errors or misconduct to get more time to apply for individual health coverage.

Officials at the Center for Consumer Information and Insurance Oversight, mention broker and insurance company problems in a new guide to the “special enrollment period” request process.

PPACA gives consumers an automatic right to a special enrollment period from April 1 through Nov. 15, the start of the 2015 open enrollment period, if they have gone through a major life change, such as the loss of a job, or if they qualify for an exemption from the deadline due to “limited circumstances.”

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.