The state-based Nevada public health insurance exchange ended up spending about five times more than it expected for each exchange plan enrollee brought in through an "exchange enrollment facilitator."
The Silver State Health Insurance Exchange, the body that runs the Nevada Health Link exchange, use the term enrollment facilitator to refer to several types of state-funded exchange helpers, including navigators, enrollment assisters and certified application counselors.
Exchange managers had hoped to spend $42 per enrollee brought in through a facilitator.
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