Massachusetts public exchange managers have data hinting that a large share of consumers who wanted commercial coverage and could afford it now have it.
The staff of the state-based Massachusetts Health Connector have included website and call center traffic statistics for the first week of April in a board meeting packet.
The staff found that website and call center traffic surged around March 31, then returned to normal levels this month.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
