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Bay State exchange traffic cools

Website and call center volume surged around March 31.

By Allison Bell | Updated on April 17, 2014
(AP photo/J. David Ake)

Massachusetts public exchange managers have data hinting that a large share of consumers who wanted commercial coverage and could afford it now have it.

The staff of the state-based Massachusetts Health Connector have included website and call center traffic statistics for the first week of April in a board meeting packet.

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