Exchange coverage holders are starting to discover the glitches in public health insurance exchange administration systems.

Lou Cila, a Henderson, Nevada, agent who sells qualified health plan coverage through the Nevada Health Link exchange, has described some of the QHP administration system problems facing consumers in his state in a letter posted on the exchange website.

The exchange has faced well-publicized problems with enrollment systems. Managers are keeping their enrollment period open until May 30. Managers believe they had QHP enrollment information and premium payments for 34,820 residents as of May 3.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.