A new and vulnerable demographic is suffering health insurance website trauma. Immigrants and others who must submit proof of U.S. residence status to the government are under a tight deadline to do so, but many have been stymied by a website that can’t or won’t accept their data.

USA Today reported health coverage for “hundreds of thousands” of such people under the Patient Protection and Affordable Care Act could be at risk because of computer glitches.

Letters went out informing 310,000 people that they needed to submit further documentation to the U.S. Department of Health and Human Services by Sept. 5. Unless they meet the deadline, they stand to lose their coverage.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.