The electronic data revolution has been a blessing in many, many ways. It has had a few bumps in the road, to be sure. Data breaches in the systems of major retailers have put sensitive customer data at risk. We're all familiar with the communications monitoring and data sharing that has taken place between phone and internet providers and government agencies, which some of us find troublesome from a privacy standpoint. 

Theft of laptops, hacking of computers, and high-profile security leaks by so-called whistleblowers are further examples of the risks involved when information is stored electronically.

That said, very few of us would want to go back to paper shuffling and hard-copy transmission, storage and retrieval of information where we don't have to. 

Losing the electronic efficiencies we now almost take for granted would be like stabling a horse in the garage instead of a sedan or an SUV, and feeding hay and grain instead of gasoline. 

From internet banking and investing to online purchasing, just about any action or transaction you can name has – or likely soon will have – an electronic dimension or means to execute. I suspect that very few of us would really want to roll back the clock.  

 
The world of retirement plans is pretty comfortable with electronic functions, too.  A 401(k) plan participant can change investments, request a distribution, apply for a plan loan, and generally interact with their employer's plan at its web site with a few keystrokes. 
 
The tax return of a retirement plan, Form 5500, is typically submitted electronically to the Department of Labor on behalf of the sponsoring employer. The same is true of the information returns that track qualified plan and IRA transactions, Forms 1099-R and 5498 among them. 
 

But not all dimensions of retirement plan administration are as electronically streamlined as they could be. 

 
One example is what I believe to be the unnecessarily conservative posture of the Department of Labor's Employee Benefits Security Administration, which we know more familiarly by its acronym EBSA. 
 
In many electronic communication situations in the wider world there is a presumption that information will be delivered electronically. If a person wishes to receive that information in paper form, they must indicate this. 

If they fail to do so, they are "defaulted" to electronic delivery. This is the "new normal" in a great and growing share of communications in modern commerce.

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