Two health policy groups brought the leaders of 85 public exchange assister programs together for a conference this summer and discovered something shocking: Managers of the assister programs found that getting poor, uninsured people insured is difficult.
Assister program managers took note of the challenges "associated with helping consumers match their health and financial needs to plan characteristics."
Analysts at the Kaiser Family Foundation and the Robert Wood Johnson Foundation organized the assister program manager roundtable, in June, to see what was happening at the country's 4,400 Patient Protection and Affordable Care Act (PPACA) exchange assister programs.
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