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It’s time to get your thinking cap out again. I’m here to stretch you out of your comfort zone so you can see things in new ways. Today we’re going to look at your very best customer — the one you love working with and who contributes a fair share to your income.

Know who I mean? Good, because now I want you to put yourself in your competitor’s shoes. You want this account really badly, and you know exactly who’s currently got the business.

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