SAN ANTONIO, Texas — You know what disappoints me most when attending a conference? It's when a keynote session is merely an extended sales presentation in disguise.
I can live with a break-out session devoted to selling a product because I always have a choice to attend a different session.
Keynotes, though, are another matter altogether. While I recognize sometimes you've got to give the sponsor a chance to speak in exchange for that free lunch you get, there are different ways to do this effectively.
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