A great column title is a beautiful thing. It took a bit of time for clever me to construct this month's title, but very little to learn that it had been used before – to critique John McCain's presidential campaign. I hate when that happens. Nevertheless, it is just so perfect for today's discussion that I must recycle it.
In the annals of epic technology failures, the initial open enrollment on HealthCare.gov must rank at the top of the list. The "glitches" (as former HHS Secretary Sebelius referred to them) are too numerous to list in their entirety. Rather, let us focus on several that are now bearing a very sour fruit for enrollees.
Approximately 279,000 enrollees risk losing their tax credits because the system could not verify their income. In fact, the government was unable to determine the income of nearly 1.2 million of the 5.5 million who purchased coverage through the site.
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