Most of those who purchase critical illness insurance do so when they are not facing a critical illness and have no "plans" to have one. It's only when someone is diagnosed and begins to move through a critical illness that they find out whether their insurance actually meets their needs. And many say they'd like to see their coverage provide more than what they're getting.
That's what Trustmark Voluntary Benefits Solutions found when it surveyed consumers nationwide.
"We wanted to hear from people who have either dealt with a critical illness or who provided caregiving for someone with a critical illness," said Dan Johnson, Trustmark vice president of sales and marketing. "What did they really want out of their policy?"
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