Carriers are expecting a big surge in plan enrollment through the Patient Protection and Affordable Care Act's exchanges this upcoming enrollment period.
They're expecting at least a 20 percent increase in enrollments, while some carriers anticipate enrollment to double in some states, according to a Reuters report.
Reuters interviewed six private and not-for-profit insurers on enrollment predictions. Some carriers told Reuters they've doubled or tripled staffing to handle applicants, while others said they're experiencing a 30 percent increase in customer calls in October.
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