The Department of Labor’s new fiduciary proposal potentially stands to complicate a retirement planning industry already marked by consumer confusion, according to survey of advisors and their clients by the Deloitte Center for Financial Services, a research arm of the global consultancy.
As is, 64 percent of the financial advisers surveyed said poor communications from product providers present a barrier to adequate retirement preparation.
Inefficiencies in communication also explain core trust issues between the financial services industry and consumers.
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