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Consumers give health insurers middling marks

Theyre still not performing as badly as major cable companies, but health insurers are receiving mediocre marks at best from American consumers.

By Jack Craver | Updated on November 17, 2015

They’re still not performing as badly as major cable companies, but health insurers are receiving mediocre marks at best from American consumers. 

After rising to a score of 75 out of 100 in 2009, health insurers’ support from their customers has slipped consistently to a decade-low score of 69, according to the American Consumer Satisfaction Index. 

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Jack Craver

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