Employees, Liazon claims, are even happier with the product than their bosses. Ninety-six percent report satisfaction with the exchange, although only 77 percent of employers believe their employees are satisfied with it.

How do workers select their benefits? Twice as many (61 percent) cited the benefit coverage than its cost (30 percent). Twenty-seven percent said they chose it because it was similar to what they’d had in the past, while 19 percent said they based their selection on a recommendation generated by the exchange.

While psychologists have pointed out that the more options people have, the less happy they are with their choice, the survey didn’t find too many workers complaining about too great a selection. Only 10 percent said there were too many choices on the exchange, compared to 16 percent who said there weren’t enough, 46 percent who felt the quantity was just right and 28 percent who said “there can never be too many choices.”

Liazon also touted results in the survey that it said demonstrated its product’s ability to help workers understand their benefits. More than two-thirds of surveyed employees say they have a better understanding of the costs of medical care since moving to the exchange. Sixty percent say they are more engaged in their health care decisions as a result.

“This year’s data show us that empowered and informed employees are capable of making the right benefits decisions — ones they feel confident about down the line,” said Ashok Subramanian, Liazon’s co-founder and chief executive officer. “As the landscape shifts toward greater adoption of the private exchange model, it will be key for employers to recognize that, with proper support and education, autonomy can be a powerful and motivating factor for employee engagement in benefits.”