One day they love you, the next day they hate you. We're talking about patients, of course.
A new study suggests that the way patients rate doctors changes significantly based on the place they're receiving care. Patients who are treated by a doctor in an urgent care setting are much more likely to positively rate their experience than patients treated by that same doctor in the emergency room.
The study was conducted by a team of researchers led by Dr. Christopher Jones, a medical professor at Rowan University. Jones cautioned in the Annals of Emergency Medicine that the study size was too small to force major conclusions, but said that the results were nevertheless compelling.
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