They're happy with the coverage they're finding in health exchanges, say enrollees under the Affordable Care Act, but they're also savvy enough to shop around online.
That's according to a Deloitte study, which found that not only are health exchange customers as happy with their coverage as people covered by employer health plans, but they're also more involved in researching available options and cost — and their confidence in being able to access health care and handle the costs is growing.
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