Many employers claim that their workers are like family, but that feeling is rarely reciprocal.

A new survey from benefits administration tech company Businessolver shows that while 60 percent of CEOs view their organization as “empathetic,” only about a quarter of rank-and-file workers feel the same way.

The online poll of 1,840 U.S. adults found that employees and executives nevertheless agree on what constitutes an empathetic workplace.

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