A great interviewing and hiring experience can pave the way for success for a new job. But too often, companies act as though there has been no helpful research in the last decade into what constitutes an effective hiring process.

They follow the same process, ask the same questions, and treat candidates with the same cool aloofness as they did years ago — and then wonder why they are plagued by low engagement and high turnover.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.