With the rise of millennials in the workplace and 24/7 work-life blending, employees expect much more from employers than a paycheck. Businesses are tasked with recognizing and addressing ever-changing workforce needs, and supporting employees both personally and professionally.

In light of the times, the employee assistance program (EAP) industry is changing to meet the needs of this diverse, tech-savvy, global workforce. The EAP has evolved from its early origins as a substance abuse resource to become a multi-faceted employee support program that reduces stress at work and at home, leading to improved employee retention, engagement and performance. A contemporary EAP expands beyond basic services, offering a wide range of creative perks and innovative services to support employees and family members in all aspects of life. Here are five key components that a standard EAP is most likely missing: 

1.     Diversity and inclusion initiatives

• All family members eligible for services, regardless of location

• Millennial, boomer and veteran-specific services

• International resources