When you’re part of an established company that’s almost 100 years old, it’s easy to keep doing things that same way.

But to succeed in business in the 21st century, it’s important to embrace change, said Jeremy Johnson, president of U.S. Commercial Insurance at New York City-based American International Group Inc., and president and CEO of AIG-owned Lexington Insurance Co. Johnson spoke on “Building a Sustainable Culture of Innovation” at the Entrepreneurial Insurance Symposium, held Sept. 7–8, in Dallas.

As insurance professionals, it’s important to stay focused on the mission of helping clients manage risk, Johnson began. “Every time we price risk, we send a message to the marketplace on how safe risk is.”

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].