Doctors don't have to do much to make themselves look bad to a millennial, so says a recent study.
Young people are very willing to ditch a provider due to lackluster facilities and long wait times, according to an analysis of patients by the Health Industry Distributors Association. They are more than twice as likely then older patients to have researched a provider through ratings sites such as Yelp and Consumer Reports.
The analysis shows the greatest grievance patients have with their providers are long wait times, either to see a doctor or to get the results from a test. Wait times are shaped by a number of factors, including the provider's diligence in getting in touch with a patient.
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