Lessons for benefits advisors from user experience designers

The Lean Startup methodology is a concept that originated in the tech industry in 2008, and has since taken other industries by storm. Fundamental to this concept is the idea of building a minimally viable product, that is, a product that would solve a particular problem or set of problems for a very specific audience or customer. This was a sharp divergence from thought processes held by enterprises in the past, and seems counterintuitive at face value: Why deliver an imperfect product to market? 

In reality, releasing a product that still delivers value in front of a customer as soon as possible, gathering feedback, and iterating on product features based on that information leads to better products, and happier customers in the long run.