Today, a question about health insurance came up. Our own. And nobody could answer it. (Like many employees, we ask each other first rather than seek out HR.)
What if, when employees had a question, the employer’s benefits page had a Siri clone that would answer the question based on all the data it had about an employee’s situation?
We’re not there yet. Still, we see the industry creating and embracing technology with every new day.
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