While the HR and benefits industry does not have anything approaching Apple’s answer to the “integration problem” yet, it is headed in the right direction. (Photo: Shutterstock)

“I need it to integrate.”

These five words are said by every health care broker and HR manager when discussing HR software. Whether a system integrates and how it integrates is discussed on every single discovery call with every HR software vendor. Because the answer is complicated, the ensuing conversation often leaves no one satisfied. It’s frustrating!

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