More employers are utilizing self-service technology for a number of human resource functions, but many are still completing some tasks manually, such as filling out I-9 forms to verify workers are legally able to be hired in the U.S.

This is according to a survey of 705 HR professionals conducted by Paycom Software Inc. and HR.com, discussed in a white paper, "The Role of Self-Service Software: Get the Most Out of a Crucial Technology."

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.