Employers are looking to their health insurance brokers to keep health care costs under control as the health care landscape is beset by turmoil.
That's according to a report from DirectPath, in which 83 percent of brokers report that employers are expecting them to assist in keeping down what they spend on health care. Brokers, for their part, are responding with a range of new products and services. In fact, 78 percent of brokers have introduced something new in the past year to help their employer customers control health care costs.
But that's not all; brokers also say employers are looking to them for help in other areas. And these new expectations are driving change in the role of the broker.
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