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Brokers' roles evolving, expanding

Employers are looking to brokers for more help, and these new expectations are driving change in the role of the broker, according to a new report from Insurance News Net.

By Cindi Van Meir | Updated on August 03, 2017
Brokers say they find their jobs more challenging now than just three years ago. Photo: Getty

Employers are looking to their health insurance brokers to keep health care costs under control as the health care landscape is beset by turmoil. 

That’s according to a report from DirectPath, in which 83 percent of brokers report that employers are expecting them to assist in keeping down what they spend on health care. Brokers, for their part, are responding with a range of new products and services. In fact, 78 percent of brokers have introduced something new in the past year to help their employer customers control health care costs. 

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